Cancellation and Refund Policy

At Enlightened Path Healing, we recognize that unexpected circumstances arise in life. Whether it's social commitments, work conflicts, or health issues, there are times when canceling an appointment becomes necessary. To ensure fairness to all our valued clients, we have established the following guidelines for our sessions:

Cancellation Policy
We require a minimum of 24 hours advance notice to cancel an individual appointment. We require at least 72 hours advance notice for group appointments, such as classes. If you cancel within these time frames, you can reschedule your appointment at no extra cost. The practitioner may consider exceptions on a case-by-case basis.

In the event of inclement weather, the 24-hour cancellation policy is waived. If you're unable to arrive safely, please let us know as soon as possible. However, the standard cancellation policy remains in effect for no-shows without contact.

Life’s unpredictable nature affects us all, and we might need to reschedule a session. We will prioritize finding a new time that aligns with your schedule. If, however, rescheduling is not feasible for you, we will offer you a full refund upon your request.

No Shows
Failure to attend a scheduled appointment without prior notification will be considered a "no-show." In such cases, you will be charged for the missed session.

Missed Appointment
There can be an occasion where you miss your appointment altogether, need to cancel or reschedule last minute, or you forget to let us know at least 24 hours in advance. For this reason, you are allowed one “Free Pass” for a missed appointment. For additional missed appointments, you will be charged in full for the missed session.

Late Arrival
We suggest preparing for potential delays like traffic or parking to ensure timely arrival for your appointment. If you arrive more than five minutes late, your practitioner will evaluate the situation and adjust the session duration appropriately. Please be aware that the full session fee will still apply in such instances. Arriving more than 10 minutes late without prior notification will be considered a "no-show" for your appointment.

Refund Policy
All purchases are final, and we do not offer refunds. However, if you have fully paid for a session, gift certificate, or package, you will receive a credit that can be used toward other services at Enlightened Path Healing. This credit cannot be applied to product purchases.

At Enlightened Path Healing, we strive to provide the best possible experience for our clients. If you have any questions or need further clarification, please don't hesitate to contact us. We're here to assist you on your healing journey.